Marriott Fined $600K for Blocking WiFi

Marriott hotels was recently fined $600K for blocking its guest’s wifi access. Jeff dissects this news story and offers up some customer service tips to the high-end hotel industry.

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Author: Jeff Havens

https://www.jeffhavens.com

Jeff Havens is a speaker, author, and professional development expert who tackles leadership, generational, and professional development issues with an exceptional blend of content and entertainment. He is a contributing writer to Fast Company, Entrepreneur, BusinessWeek, The Wall Street Journal; and has been featured on CNBC and Fox Business. For more information, or to bring Jeff to your next meeting, contact Donna Buttice at Platinum Speakers Agency at 630.330.7533.

Marriott Fined $600K for Blocking WiFi

Author: Jeff Havens

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