This year, you probably asked Santa for a pony. Or a laser cannon, or socks – I don’t really know, but you probably didn’t ask for better work-life balance, even though it’s something you probably want. Most of us do. So, operating under the assumption that Santa didn’t put that one under the tree, I’m…
There are a lot of ways to handle conflict. A popular one is to escalate them by avoiding the contentious subject, shouting at people who disagree with you, and other fun things like that. But if you’d like to, I don’t know, reduce the pain and agony of your next conflict, then active listening is…
Recently my wife and I were in Barcelona, visiting her family and 87 of their closest friends. (Not quite, but there were a lot of people.) We were outside, it was a beautiful day, and it was time to decide where to have dinner. The only thing everyone agreed on was that we wanted to…
Hello, and welcome to one of the most difficult jobs you might ever be unfortunate enough to face – telling somebody they smell bad. I’ll be honest, I’m amazed and saddened by how often someone has asked me how to do this. Apparently there are millions of people blindingly unaware of their own foulness. Why…