This year, you probably asked Santa for a pony. Or a laser cannon, or socks – I don’t really know, but you probably didn’t ask for better work-life balance, even though it’s something you probably want. Most of us do. So, operating under the assumption that Santa didn’t put that one under the tree, I’m…
The issue of loyalty is one of the bigger generations tensions in the workplace, and no matter what industry you work in, it tends to follow the same basic pattern, and endless cycle of older, more experienced people bemoaning the lack of loyalty they see in their younger and less-experienced colleagues. This tension is as…
The holidays are coming, which means you are probably about to argue with some of your relatives. I say that with confidence, because all of us are always only about two or three sentences away from a possible argument with somebody – family, friends, colleagues, the slow person in front of you at the stoplight,…
You’ve probably heard the phrase ‘emotional intelligence’ before. (It’s also sometimes called ‘emotional quotient,’ which we’re not going to use, because it makes it sound like you’ll need to divide your emotions by your hat size or something.) But that doesn’t mean you know what emotional intelligence actually is. As you undoubtedly know, our emotions…
In this article we’re going to talk about how to craft strong, insightful questions to ask during your next interview with job candidates – not what those specific questions should be, since that will depend on your particular industry and circumstances, but rather what your questions should be trying to do. The right questions have…
Making important decisions, acting like a leader, being a person your colleagues can count on to get the job done – all of these are qualities associated with “taking initiative.” So if there’s a lot of extra initiative lying around, odds are you’d like to take some of it for yourself. Doing so, however, can…
There are a lot of ways to handle conflict. A popular one is to escalate them by avoiding the contentious subject, shouting at people who disagree with you, and other fun things like that. But if you’d like to, I don’t know, reduce the pain and agony of your next conflict, then active listening is…
You’ve certainly heard people talk about ethics before. Companies everywhere talk about doing business in an ethical manner, and you probably don’t want to spend a lot of time with wildly unethical people. Now obviously, what constitutes “ethical” can differ significantly from one person to the next, so finding a solid definition of ethics is…
In the past two decades I’ve delivered well over a thousand presentations, mostly live but also increasingly virtual as well (thanks, pandemic!). I’ve spoken to six people and to six thousand, and I’ve been everywhere from theaters to factory floors. No matter where I am, it’s fairly common for someone to ask me when I…
Last month I wrote an article about the way that technology impacts the nature of human work. (You can read that article here if you care to, which you should – it’s awesome.) But I realized later that nothing I said is especially valuable if computers eventually destroy all of humanity. And since that particular…