Hello, and welcome to summer! More than that, welcome to a short workweek! There’s a good chance that you think today is Tuesday, and if that’s the case then it’s quite possible you’re still drunk from the weekend. Your clothes might smell vaguely of barbecue sauce and charcoal, and your nose is probably peeling. You’ve…
I worked for seven years as a waiter, through high school and college. I did this because it was the best money I knew how to make that didn’t involve selling drugs. And for the most part I liked it, even though I once worked at a breakfast place and always always came up smelling…
First off, I’m sorry nobody respects you. It’s bad enough to need employees in the first place, since all they seem to do is ask for money you would much rather spend on nicer things for yourself. But to have to deal with that and their lack of respect is really more than any human…
We tried to pull a Jay-Z and film our entire Difficult Conversations video series in one take, but unfortunately we messed up a few times so we thought we’d compile a few of our favorite outtakes. And when I say ‘we’ I actually mean 95% of the time it was Adam. It’s hard working with…
Hello, and welcome to summer! The trees are frolicking, the animals are shining, the sun is clear and fully chlorinated, and everywhere is the smell of freshly mown barbecue sauce. It’s a beautiful time of year – and what more beautiful way to celebrate the arrival of summer than with a new keynote! “A new…
In my ten years as a keynote speaker, I’ve spoken at hundreds of conferences and stayed in hundreds of hotels. As with anything any of us have done hundreds of times, many of those hotel experiences have been acceptably forgettable, neither so incredible or so awful that they merit a special place in my memory.…
Let’s face it – customers are annoying. They’re constantly asking for things, and they touch everything – and they’re no telling if they washed their hands the last time they went to the bathroom. Customers are gross. They should be illegal.
Hello everyone! It’s springtime again, a glorious season of mud and frolicking animals and grilling out and farmer tans and depressed ski bums and all the things that make spring so magical and glorious. I’m actually writing this article while wearing a bunny costume, which is the Spring-iest thing I own. (Why do I own…
Episode 2 from our new Difficult Conversations series! This video discusses how to approach a colleague or employee whose odor has become distracting to the rest of his/her team. The “how to screw this up” part of the video is flat-out hilarious, but you’ll also get a solid understanding of how to phrase your side…
